We respect the privacy of website visitors and ensure that the personal information you provide to us is kept confidential. We therefore adhere to the General Data Protection Regulation (AVG).
Polteq Test Services B.V. located at Printerweg 52, in Amersfoort, is responsible for the processing of personal data as reflected in this privacy statement.
Our contact information:
Polteq Test Services B.V.
Printer Road 52
3821 AD, Amersfoort
+31 (0) 33 2773522
Anja van Bergen is the Data Protection Officer for Polteq Test Services B.V.. She can be reached at anja.vanbergen@polteq.com.
Personal data we process
Polteq Test Services B.V. processes your personal data because you use our services and/or because you provide them to us yourself. Below is an overview of the personal data we process:
- First and last name
- Phone number
- Business email address
- Other personal data that you actively provide through, for example, your registration for one of our trainings, conferences, workshops or courses
- Data about your activities on our website
- In some cases, data about your browsing behavior across different websites (for example, because we sporadically use online advertising campaigns)
- Your CV and other necessary documents in case you are applying for a job
Special and/or sensitive personal data we process
Our website and/or service does not intend to collect data on website visitors under the age of 16. Unless they have parental or guardian permission. However, we cannot verify whether a visitor is older than 16. We therefore recommend that parents be involved in their children’s online activities to avoid collecting data about children without parental consent. If you believe that we have collected personal information about a minor without such consent, please contact us at info@polteq.com and we will remove this information.
For what purpose and on what basis we process personal data
We may only process personal data if there is a legal basis for doing so (Art. 6 AVG). We therefore only process personal data for the following bases and provide the applicable situations:
You have given prior consent to the processing of your personal data: the delivery of our (digital) newsletter when you have signed up for it and are not (yet) a customer; the placement of social media and tracking cookies.
The processing of your personal data is necessary to enter into or perform the agreement with you, including: to process job applications; to call or email you if necessary to perform our services; to notify you of changes to our services and products; to perform services at your premises.
The processing of your personal data is required to fulfill a legal obligation including: complying with tax and other legal obligations.
The processing is necessary for a legitimate interest, including: to maintain a good relationship with you as a customer and thereby offer services and/or products, including through our digital newsletter; to improve our services through statistical analysis.
Sending of newsletters
Polteq sends newsletters via e-mail. If you are not yet a customer, you can subscribe to this by giving your consent. If you are a customer, you can indicate that you do not want to receive a digital newsletter when you enter your e-mail address. Of course, you can unsubscribe from our newsletter at any time via the link at the bottom of the newsletters or by sending an email to nieuws@polteq.com. Our newsletters are primarily focused on knowledge sharing and information regarding our services and events we organize. Your first name, last name and e-mail address are collected through the appropriate form on Polteq’s website. Your email address and first and last name are stored in MailChimp which processes personal data on our behalf. Of course, proper arrangements have been made with them to ensure your privacy.
How long we keep personal data
Polteq Test Services B.V. stores your personal data no longer than strictly necessary to fulfill the legitimate purposes for which your data are collected. The following situations can be distinguished in this regard.
1) If you have consented to the processing of your personal data, we will process this personal data until the moment you withdraw this consent. In the interim, we will ask you if you wish to maintain your consent.
2) If we process your personal data because it is necessary to comply with a legal obligation, we will retain your data for as long as necessary to comply with any legal (retention) obligation.
3) If we process your personal data because it is necessary for the performance of a contract with you, we will keep this personal data for at least five years after the end of the contract or as much longer as necessary.
4) If we process your personal data for the purpose of a legitimate interest, we will not retain such data for longer than is necessary and justified.
5) If we collect your personal data as part of a job application process, we will delete this personal data no later than four weeks after the end of the job application process, unless you have consented to longer storage in order to be considered as a future candidate/applicant.
Sharing personal data with third parties
Polteq Test Services B.V. only provides personal data to third parties to the extent necessary for a legitimate purpose.
Cookie Policy
Polteq Test Services B.V. uses functional, analytical, tracking and social media cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website.
Functional cookies We use functional cookies that ensure that the website works properly and that, for example, your preference settings are remembered. These cookies are also used to make the website work properly and to optimize it and have little or no privacy implications.
Analytical cookies To improve our services, we use analytical cookies from Google Analytics. Consent is not required for analytical cookies with no or little impact on the privacy of your website visitors. Analytics cookies allow us to measure website traffic: for example, how often our site is visited and what information visitors search for. This is how we know which parts of the site are popular and how we can improve our website. The statistics we collect cannot be traced back to individuals. Thus, this data is always used anonymously. Adobe Analytics and Google Analytics allow us to better understand the data.
Google Analytics
Google Analytics is a web analytics service provided by Google Inc. We use this service to track and obtain reports on how visitors use the website. This allows us to optimize the operation of our website. We always set the analytical cookies when you visit our website. The data collected by Google Analytics is anonymous and thus is not tied to you as a person nor to your personal data. Consider information such as the length of your website visit or the pages you visit. This data is kept in Google Analytics for 2 years. For your privacy, we have implemented Google Analytics in the website according to the manual of the Personal Data Authority (August 15, 2018), so there are no or minor privacy implications. Furthermore, we have signed a processor agreement with Google; masked the last octet of the IP address; turned off “data sharing”; and do not use any other Google services in conjunction with the Google Analytics cookies. Consent is not required for the placement of functional and analytical cookies. We always set these cookies when you visit our website. Tracking cookies and social media cookies are placed only when you agree to them.
Tracking cookies / social media Cookies Only when you agree to set cookies, we also set some other non-functional cookies. These all have different purposes and allow us to improve our services. We use advertising/tracking cookies to track your browsing habits so that we can provide tailored content and advertising. We also use cookies to display social media buttons on our website. You can always opt out of cookies by setting your Internet browser to stop storing cookies. In addition, you can also delete any information previously stored through your browser’s settings. For an explanation, see: https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/ Do you not want cookies placed from our website? If so, please choose not to accept our cookies in our cookie notification. You will see this message when you first visit our site. If you have previously accepted our cookies, you will no longer see this message and must first delete our cookies.
Facebook, LinkedIn and X
Our website includes buttons to promote or share pages on social networks Facebook and Twitter. These buttons are realized by code provided by Facebook and Twitter themselves. Among other things, this code sets a social media cookie. Please read the Facebook and LinkedIN and Twitter privacy statements (which may change periodically) to see what they do with your personal data they process using this code.
View, modify or delete data
Under the AVG, you have the right to access and rectify your personal data. In some cases, you may also request that your personal data be erased or its use restricted or objected to. If you have consented to the use of your personal data for a specific purpose, you can withdraw your consent at any time. If you have provided personal data to us, in some cases you are also entitled to obtain that personal data in a form/file in which you can easily pass it on to another organization. To exercise any of these rights, please send a written request to us. We hope to have adequately informed you about the use of your personal data and your rights. Of course, we are at your service if you have any questions and/or requests. In the unlikely event that you have a complaint about the processing of your personal data, you have the right to submit it to the Personal Data Authority. Questions and/or requests can be sent to info@polteq.com To ensure that the request for inspection is made by you, we ask that you send a copy of your proof of identity with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. We may require you to identify yourself at the office due to the nature of the request. When you submit a question and/or request to us, we will ensure that your request is completed within 4 weeks. If we do not manage to handle it within this period, we will notify you.
How we secure personal data
Polteq Test Services B.V. takes the protection of your data seriously and takes appropriate technical and organizational measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. Your visit to our website is secured by an SSL certificate. If you have the impression that your data is not properly secured or there are indications of misuse, please contact our customer service department or at info@polteq.com.
Whistleblower reporting policy
Every company of 50 or more employees is required to have a Whistleblower Reporting Policy. This sets out how a whistleblower is protected if they make a report that relates to a violation of Union law.