Usability

Usability is improbably important for the proper functioning of software. Every button and action should make sense and be logical and clear. A user who does not immediately find what he is looking for online, has a huge dropping out rate. An app is mentally reviewed within 30 seconds. A disconnected customer is hard to win back. Increasing the usage base almost impossible.

Attention to Usability in software development increases the ease with which users can effectively and efficiently navigate a website or within a software application. It includes the following main aspects:

• Effectiveness: How accurate and completely can users achieve their goals?
• Efficiency: How long do users need and how much effort does it take to reach their goals?
• Satisfaction: Does the software lead to a positive experience? Before, during and after use of the site/ software?
• Ease of use and learnability: Do users immediately understand how the site or application works? How easy it is for new users to perform basic tasks when they first encounter the design?

Polteq helps to significantly improve your Usability. With which to increase the number of users of your website, create a higher number of repeat visitors and make your staff work more efficiently with your software. How we do this depends on the degree of your “maturity” on this subject. Our professionals can quickly determine this based on our Test Improvement (TI) 4 Usability assessment.